EXCELSIOR HOTEL ERNST AM DOM, Cologne – A Smart Stay in the City
About the Hotel
Rooms & Suites
The Excelsior Hotel Ernst offers 134 rooms and suites with white paneled walls, mahogany cabinets, and black granite bathrooms. Each room includes a minibar, tea and coffee maker, and Asprey toiletries. Some suites feature separate living areas and views of Cologne Cathedral. Soundproof windows ensure quiet, and free Wi-Fi is available in all rooms.
Dining Options
The hotel has two restaurants: Hanse Stube serves French fine-dining, while Michelin-starred Taku offers contemporary East Asian dishes. Breakfast includes fresh pastries, organic cereals, cold cuts, and made-to-order egg dishes. Afternoon tea features pastries by Pierre Hermé, accompanied by live piano music in the Wintergarten. The Charles Bar serves cocktails, wine, and champagne.
Leisure & Wellness
Guests have free access to a gym and two saunas, open from 07:00 to 22:00. In-room massages and treatments are available through a local spa partner. The hotel also provides bathrobes and slippers for use during the stay.
Location & Transport
The hotel is directly opposite Cologne Cathedral, 200 meters from Cologne Central Station, and 15 minutes from Cologne/Bonn Airport. Nearby landmarks include the Ludwig Museum (0.5 km), Hohenzollern Bridge (1 km), and the Old Town. Most attractions are within walking distance.
Services & Concierge
The concierge team, members of Germany's Golden Keys association, can arrange tickets, reservations, and local recommendations. The hotel offers 24-hour room service, laundry, and ironing facilities. Eight function rooms are available for events, equipped with modern conference technology.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Cycling
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's menu
Spa & Leisure
- Live entertainment
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was overall very pleasant. The rooms, although not offering Cathedral views and a bit delayed for check-in, were spacious, comfortable, and well-equipped. The staff was fantastic, and the location was incredibly convenient being steps away from the train station. The dining experience was satisfying with made-to-order main courses. However, the service, though usually amazing, had some careless moments. The hotel facilities were top-notch.
My stay at the hotel was fantastic. The location is perfect, right in front of Cologne Cathedral and close to major attractions like the Ludwig Museum. The rooms were a bit outdated with worn-out furniture, but the service was incredibly welcoming and accommodating, making the stay very memorable for our group. The dining options were satisfactory, but a bit pricey for the value. Overall, a great stay with a few minor drawbacks.
I had a fabulous stay at this hotel! The rooms were sparkling clean, the bed was super comfy, and the room was quiet. The location couldn't have been better, right in the heart of Cologne with easy access to all the landmarks. The service was exceptional, with friendly staff providing great advice and even surprises for my son. However, the rooms need an urgent makeover, especially the spacious bathroom lacking proper lighting and a window. Overall, a wonderful experience with some room for improvement.
The hotel was on the 4th floor, really quiet and comfortable, but lacked air conditioning. The fans seemed functional but uninspired. The service was superb, with a personal touch through a card and delightful chocolates and macaroons. The location was amazing, right in front of the big Cologne Cathedral, offering all the luxuries you would expect. The dining experience, while delicious, needed constant refilling of small amounts and could be slow. Overall, a pleasant stay with some minor room comfort issues.
My stay at the hotel was truly delightful. The room was small with a single bed, but surprisingly comfortable and impeccably clean. The complimentary bites and refreshments were a nice touch, and the tranquility of the room made it an ideal retreat. The location was fantastic, right across from the Cologne Cathedral, perfect for exploring the city. Although the dining was a bit pricey, opting for the local Christmas markets was a great alternative.
Staying at this hotel was a fantastic experience! The location, right across from the Cologne cathedral, was unbeatable. The rooms were big and comfortable, with a great view and excellent WiFi. However, it did get quite hot inside at times.
I had a wonderful stay at this hotel! The rooms were spacious with plenty of storage space and looked absolutely gorgeous. The only downside was that the room was quite hot. The location was prime, right across from the cathedral, making it super convenient. The service was top-notch, with extremely kind and helpful staff. The dining experience was incredible, although a bit pricey. Overall, a fantastic hotel with some minor room temperature issues.
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